I have some questions for you. Is this a new computer. If so, do you know whether it was loaded with Norton/Symantec Anti Virus or did you, yourself download or install via a CD the Symantec Anti virus software. I wouldn t be so quick to say you have been infected with a trojan or a virus if I knew you had downloaded the Symantec software. Have you done any research on possible incompatibilities between Windows 7 and Symantec. I suggest that a) you type incompatibilities between symantec and Windows 7 into the Google search bar or 2) Go to the Windows 7 Home page and read what incompatibilities exist with that operating system and other software and if they are being addressed. I would think that since you are using the beta version, you should have a lot of support from Microsoft. 3) If the Symantec is genuine and not a phony, give their tech team a call and see if they can solve your dilemma. Good luck.
Hi Zilly B- It is likely an incompatibility issue with Windows 7 Beta and Symentec. Microsoft has worked with three security software companies to provide anti-virus solutions for the Windows 7 Beta. Here is where you can read up on and get free trial versions of the recommended anti-virus software to use while you try out the Beta. Thanks for being a Beta tester. http://www.microsoft.com/windows/antivir... Jeff Windows Outreach Team
Could be a problem with device drivers, hardware or software. This problem can be solved by uninstalling new software, updating device drivers and making minor configuration changes . From http://fixit.in/bluescreenofdeath.html . You can also run a free registry scan using utilities from http://re7.info
Its mostly a real trojan or virus. They tricked you to downloading or installing the software. The only way is to reboot your computer or use a REAL virus scanner and find it, and delete it. Theres no other ways.
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Remove Symantec software and use Avast!.
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